ONLINE CUSTOMER TOOLS
Easily place orders, get invoice copies, use the prorate calculator, and access a variety of other features using Online Account Services.
We serve apartment communities coast-to-coast with local service teams and fully-stocked warehouses.
|Redi Carpet Branch Locations|
|MultiFamily Solutions Affiliates|
NATIONAL ACCOUNTS ADVANTAGE
Our team of trusted flooring advisors is here to serve the needs of customers with regional and national portfolios. We work with you to create a custom program that maximizes value and efficiency, while also providing the reporting and feedback you need to manage the process.
1. We Are Customer Obsessive.
You can be the best manager, or the most productive employee, but if you make the customer unhappy, you are history. If the customer doesn’t want to come back, none of us will have a job. As long as you treat the customer the way you would like to be treated and act accordingly, your decisions will not be challenged.
Warranty work is to be given priority over new work. We’ve already angered the customer by doing the job wrong. Let’s not anger them more by delaying the repair. Correct it as soon as possible. Treat the customer the way you’d like to be treated.
2. We Are Self-Disciplined.
We do our job to the best of our ability every day and all day without requiring supervision.
3. We Are Nice.
We are nice to our customers, our vendors, and each other.
4. Our Branches Are Clean.
This is everyone’s job. If you see trash on the floor, pick it up. When we respect our facilities, it helps us respect each other.
5. We Are Safe.
We use every effort to protect ourselves and co-workers from accidents and injuries.
REDI CARPET VISION
To be recognized by our customers, employees, and suppliers as the best flooring contractor in the country
REDI to get started? We'll bring your flooring to life.